While payroll is one of the most obvious back office processes to move to the cloud, it’s the one that triggers the greatest reluctance. Why? Payroll & HR teams fear the migration risks. The number one concern stopping payroll transformation is the consequence of employees not being paid accurately, on time, and securely. Does this sound…
Continue Reading
We’ve been reflecting on the future of HR BPO, while reviewing the past and present of the HR outsourcing industry. Our conclusion was that in recent years we’ve witnessed the birth of the third generation of HR outsourcing – aka HRO 3.0. Over the course of more than a decade,…
Continue Reading
Lately, it seems that there is an emphasized focus on technology as the solution for all our HR problems. The cloud is the ultimate solution, and software as a service the only answer. In order to be a modern employer, you have to communicate through social media, your systems must…
Continue Reading
We expect the new HR to be supported by a high degree of automation and governed by a ‘one to many’ approach. HR professionals of the 21st century must be technology-savvy and incorporate new technologies in their way of working, as it is the most effective way to communicate with…
Continue Reading
Imagine, if you will, your company without an HR function. Now suppose you’re asked to set up HR: What would you do? Would you create something similar or radically different? Would you create it at all? We’ve arrived at a turning point in history where new technology is profoundly changing…
Continue Reading
Last year’s white paper “The consumerization of HR” led to a number of invitations from customers and others to share my ideas during keynotes and workshops. It’s been great being able to hear what others think of it. The accompanying presentation is called “The changing face of HR”. I uploaded…
Continue ReadingAs usual at the start of a new year, research companies and advisors publish articles with their thoughts on developments for the HR function and 2011 was no different. While I was reading, I decided to create a list to keep track of everything they think HR should engage in. It’s wonderful…
Continue ReadingWhen an organization engages in HR Business Transformation, this results in a significant change of focus in the delivery of HR services, by freeing up resources to engagein the more value added HR tasks. The proposed way forward delivers a state-of-the-art environment that supports managers, employees and HR professionals in…
Continue ReadingWhen redesigning your business processes, you also need to rethink your Service Delivery Model. How are you going to bring your services to your customers, the employees? Most HR professionals serve over a hundred employees each, which makes it hard to establish personal relationships with every one of them. Solutions…
Continue ReadingShared services operate within organizations by providing services to internal clients. They operate on business principles and provide internal services at a cost and quality that is acceptable to its clients, when assessed against alternatives. They are referred to as shared services, because their activities are shared by units across…
Continue Reading